Shipping policy

Shipping & Returns

Shipping Information

We currently ship our products worldwide, except for certain remote areas in Asia and other special restricted regions.

Accepted Payment Methods

We accept the following payment methods:

  • Visa

  • MasterCard

  • JCB

  • PayPal

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Shipping Methods & Delivery Time

Standard Shipping

  • Carrier: DHL or FedEx

  • Estimated delivery time: 10–15 business days

  • Shipping fee: USD $12.95

Free Shipping

  • Carrier: EMS

  • Estimated delivery time: 15–25 business days

  • Available for orders over USD $50

Please note that delivery times may vary depending on customs clearance, local courier services, weather conditions, or other unforeseen circumstances.

Returns & Refunds

Customers may request a return within 15 days of receiving the product.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The product must be returned in its original packaging.

  • Proof of purchase is required.

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

Shipping fees are non-refundable unless the return is caused by our error or a defective product.