Shipping policy
Shipping & Returns
Shipping Information
We currently ship our products worldwide, except for certain remote areas in Asia and other special restricted regions.
Accepted Payment Methods
We accept the following payment methods:
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Visa
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MasterCard
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JCB
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PayPal
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Shipping Methods & Delivery Time
Standard Shipping
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Carrier: DHL or FedEx
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Estimated delivery time: 10–15 business days
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Shipping fee: USD $12.95
Free Shipping
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Carrier: EMS
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Estimated delivery time: 15–25 business days
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Available for orders over USD $50
Please note that delivery times may vary depending on customs clearance, local courier services, weather conditions, or other unforeseen circumstances.
Returns & Refunds
Customers may request a return within 15 days of receiving the product.
To be eligible for a return:
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The item must be unused and in its original condition.
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The product must be returned in its original packaging.
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Proof of purchase is required.
Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
Shipping fees are non-refundable unless the return is caused by our error or a defective product.